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Privacy Policy

Your privacy is important to us. This privacy statement explains what personal data Sinnis collects from you when using our website, through our interactions with you and through our products, and how we use that data.

What we collect

Sinnis collects data to operate effectively and to provide you the best experience when using our site. You provide some of this data directly when using our site to purchase from Sinnis parts, the data we collect are as below:

What we do with the information we gather

We require this information and process it to understand your needs and provide you with a better service, and in particular for the following reasons:

Who we share your information with

Sinnis only share information in the following way;

We do not allow other companies to collect your personal data through online services unless it is needed to provide a service you requested. We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

Disclosing of personal information

In instances we may/need to disclose your personal information for the following purposes to:

Website Hosting

Our website is hosted by Heart Internet, all information we collect as stated is also collected by Heart Internet and is stored on their secure database that is safeguarded and monitored 24/7, the data we collect is only used as stated on this privacy policy by Sinnis and any third parties specified and not used by Simple Servers only stored.


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure to your data, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

We also store all the personal data you provide on our secure servers and backup servers and any details of financial transactions entered via our website.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites

Our website contains links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Data Retention

Sinnis retains personal data for as long as it is necessary to provide you the products and fulfil the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes and enforcing our agreements. Because these needs can vary we will hold data from our website for up to 7 years, after this period of no further action taken and will no longer need processing that data will be erased from our database, but these retention periods may be extended due to a legal obligation or resolving a dispute.

Individual Rights

Under the General Data Protection Regulation 2018, you have multiple rights to your data as a user:

You can request to any of your rights by using the contact section below via a subject access request.

Changes to this Privacy Policy

Sinnis will update this privacy statement when necessary to reflect customer feedback and changes in our products. When we post changes to this statement, we will revise the "last updated" date at the top of the statement. If there are material changes to the statement or in how we will use your personal data, we will notify you by directly sending you a notification via email. We encourage you to periodically review this privacy statement to learn how Sinnis is protecting your information.


To contact us about your information and data we hold, you can contact our dedicated department to data information on sar@sinnis.co.uk